Expect delivery of your order within 14 days although most items will be dispatched within 48 hours and received with 72 hours.
If the machine is out of stock, and we cannot deliver within this time we will contact you immediately and agree on another time for delivery. If we cannot agree on another time, we will offer you a refund.
Out Of Stock Items
We will ship what product we have in stock then ship the remainder when stocks arrives - free of charge. We have deliveries every few days so your wait should be minimal. Certain products are ordered on demand and are not eligible for next day delivery. This is stated in the product description of the affected products.
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.
The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
Vending Express Ltd is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
For example, if a customer bought a new espresso machine from us we would accept their old espresso machine and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
Items For Return
If items are delivered in error by Vending Express, please do not open them. Items that have been opened cannot be returned due to food hygiene reasons.
If you have ordered the wrong item, please leave the box intact and contact Vending Express within 24 hours of delivery to discuss your options.
If you have a faulty product, please contact Vending Express direct within 24 hours of delivery.